Reserve the right number of bags
Choose Solo for one bag, Duo for two, or add extra bags to the same household account. Send your first bag within six months of reserving; your 12-month storage period starts at its first check-in, not on the payment date.
Arrange the first handover
Use My Locker to arrange collection. Confirm the hotel can hand over your bag, provide the booking name and contact details, and follow the confirmed collection instructions. Do not send a bag to an unconfirmed address.
See what happens at check-in
We assign each bag an ID, record its arrival and photograph its exterior. My Locker brings the bag identity, condition photos and storage status together. Exterior photos are not an inventory or inspection of the contents.
Plan the next trip
Once your accommodation is booked, request hotel delivery in My Locker. Confirm the hotel accepts ski bags and use the same guest name as your reservation. After your trip, request a return to storage. Each transport leg is charged separately; movements do not restart your storage year.
From arrival to the next departure
- 01Bag ID
- 02Photo records
- 03Storage status
- 04Japan hotel delivery
Bag ID → exterior photos → status record → requested delivery. These are the records you can follow in My Locker; they do not imply a contents inventory, maintenance or additional insurance cover.
